How to log and track defects

When to log a defect

You should log a defect when:

• A fault or issue is discovered on an aircraft

• Something does not meet expected condition

• A discrepancy is identified during inspection or operation

Logging defects ensures issues are tracked and not overlooked.

Log a defect

Follow these steps to create a defect:

1. Go to Maintenance Planning → Defects
2. Click “New Defect”
3. Select the aircraft
4. Describe the issue
5. Set priority or severity (if applicable)
6. Save the defect

What to include in a defect

A defect should clearly describe the issue.

Include:

• Aircraft – Where the issue was found

• Description – What the problem is

• Location or component – Where on the aircraft

• Priority – How urgent it is

Clear descriptions help ensure correct handling.

Tracking defects

Once a defect is logged, you can:

• Monitor its status

• Link it to a work order

• Track progress until it is resolved

This ensures that all issues are properly handled.

Resolving defects

To resolve a defect:

• Create or link a work order

• Perform the required maintenance

• Update the defect status once completed

Always ensure the issue is fully resolved before closing it.

How defects fit your workflow

Defects are part of your operational flow:

Defect identified → Logged in system → Work order created → Work completed → Defect resolved

This ensures that no issue is missed.