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How to handle quarantined items

Quarantined items must be reviewed and handled before they can be used or removed from inventory. Use this process to resolve issues and ensure only compliant parts are returned to stock.

When to handle quarantined items

You should review quarantined items when:

  • Items were rejected during receiving

  • Documentation is missing or needs verification

  • A batch has been flagged as defective

  • Parts are damaged or uncertain

Handling quarantine correctly ensures safety and compliance.


Review quarantined items

Follow these steps to review items in quarantine:

1. Go to Inventory → Quarantines
2. Open the quarantined item or batch
3. Review the reason for quarantine
4. Check associated documentation and notes

Decide on the next action

After reviewing the item, decide how to handle it.

Return to stock

If the issue is resolved and the item meets all requirements:

  • Approve the item

  • Move it back to an active location

  • Make it available for use

Return to supplier

If the item is incorrect or not accepted:

  • Record the issue

  • Arrange return to supplier

  • Update documentation

Dispose of the item

If the item is unusable:

  • Mark it as disposed

  • Ensure it is removed from stock

  • Keep a record for traceability


Update documentation

Always document what was done:

  • Add notes explaining the decision

  • Upload any supporting documents

  • Ensure the history is complete

This is important for audits and traceability.


What happens after handling

Once the item is processed:

  • Stock levels are updated (if returned or removed)

  • The item status is updated

  • All actions are recorded in the system

Tips

  • Do not leave items in quarantine for too long

  • Always document decisions clearly

  • Only return items to stock when fully verified

  • Review quarantine regularly to avoid operational delays